Terms of Service

These terms apply to Owner Assistant, the reporting platform X Pulse Inc provides to the restaurants it works with, and to everyone who signs in to it. By using it you agree to them. Last updated 9 October 2026.

1. The service

Owner Assistant reads a restaurant's own figures from the social platforms the restaurant has connected, keeps a daily record of them, answers questions from that record, and produces reports. It is provided to restaurants that have a service agreement with X Pulse Inc ("X Pulse"); that agreement governs fees and the scope of the work. These terms govern the use of the platform itself.

2. Accounts

Each person signs in with their own account, created from an invitation sent by X Pulse. You are responsible for keeping your password and your device lock to yourself and for what is done under your account. Tell us at once if you believe someone else has used it. An account may be given access to one or more restaurants; you may only use the data of the restaurants you are authorised to see.

3. Connecting platforms

Connecting a Facebook Page, Instagram account, TikTok account or Google Business Profile is done by someone entitled to do so for that restaurant. By connecting it you allow X Pulse to read that account's data as described in our Privacy Policy, for as long as it stays connected. Your use of those platforms remains subject to their own terms (Meta's, TikTok's and Google's), and we read only what they allow an account's owner to read.

4. The figures and the assistant

Every number comes from the platform that measured it. We record it as the platform gave it and we label how final it is: verified once the platform has finished counting, still updating before that, or not verified when we could not confirm it. Where a figure was not given to us, we show a dash, never a zero.

The assistant's answers and the words in a report are written by an AI model from those figures. The model may only quote figures our system gave it, but it can still phrase things imperfectly or draw a conclusion you disagree with. Answers are information to help you run your restaurant; they are not professional, financial or legal advice, and decisions remain yours.

5. Acceptable use

You agree not to: share your login; try to see data of a restaurant you are not authorised for; attempt to break, overload or probe the platform; use the platform to collect data about people; or use it for anything unlawful. We may suspend an account that does.

6. Ownership

A restaurant's figures belong to the restaurant. The platform, its design, its code and its reports' format belong to X Pulse. Reports we produce for a restaurant may be used by that restaurant freely.

7. Availability

We aim to keep the platform available at all times, but it depends on the platforms it reads from and the providers it runs on, and any of them may be interrupted. We may change or improve the platform at any time; if a change removes something you rely on, we will say so in advance where we can.

8. Ending

A restaurant may stop using the platform at any time by telling X Pulse, and may ask for its record to be deleted as described in the Privacy Policy. X Pulse may end access when the service agreement ends or these terms are broken.

9. Liability

The platform is provided as it is. To the extent the law allows, X Pulse is not liable for losses that come from relying on a figure a platform reported, from an answer the assistant gave, from an interruption of the service, or for indirect or consequential loss. Nothing here limits liability that the law does not allow to be limited.

10. Law

These terms are governed by the laws of the Commonwealth of Massachusetts and the United States, and disputes are heard in its courts.

11. Contact

X Pulse Inc, Massachusetts, United States — yousuf@xpulseinc.com.